It is important to The Maltz Jupiter Theatre that all persons who utilize our web site located at Jupitertheatre.org (the "Site") and all persons who purchase tickets to our shows understand what information we collect and how we use it. The Maltz Jupiter Theatre operates in two separate capacities - as the marketing and information center for the company and the on line ticket office. The Maltz Jupiter Theatre maintains a database related to each customer or who registers with us. The Maltz Jupiter Theatre also provides other ancillary products and services (the "Service") to customers utilizing our Site and through direct sales and service.
What information do we collect as a registrar from users of the Site or customers of the Service?
In our capacity as registrar of the site we ask you to submit information about your self for our email offers. When you purchase tickets to our shows, we ask for your first and last name, organization, city, state/province, zip code (or country and postal code for non-U.S. residents), country, telephone number, e-mail address, and credit card information. We may use this personally identifiable information (excluding credit card information) to contact you about your account or other matters relating to the tickets or shows, such as to inform you about new information on our Site or changes in show times and cancellations. We may also use this personally identifiable information to send you our newsletter or e-mail messages regarding products or services we think you might be interested in. (See below for instructions on how you can "opt out" of our newsletter or these e-mail messages.) These communications are essential to our relationship with you and to our ability to provide you with quality products and services that are responsive to your needs. At the same time, these communications, and your responses to them, give us helpful insights about you, your preferences and the ways in which we might improve our services. We therefore may maintain this information for future use.
What information do we collect when you purchase tickets? How do we use the information we collect?
When you purchase tickets, we compile and maintain a database that includes basic information about each user registered with us, including the names, telephone numbers, addresses and e-mail addresses of individuals designated as points of contact. Except as otherwise agreed, The Maltz Jupiter Theatre may use this registration database information in the same manner as information collected from our customers on the Site.
How does The Maltz Jupiter Theatre protect my information?
Your payment and personal information is always safe and secure. The Jupiter Theatre website has (SSL) software that is an industry standard. It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet
The information we receive from or about you is stored on systems designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of that information. We also encrypt your transmission of sensitive information to us (e.g., credit card numbers, account passwords) in the interest of heightened privacy protection and information integrity. While we use industry standard security practices, no transmission or storage on the Internet is completely secure.
Will The Maltz Jupiter Theatre disclose the information it collects to outside parties?
We do not sell information about our ticket purchasers to any outside companies. We occasionally provide do mailings to our ticket holders providing information about shows being presented by renters of the theatre.
We may share information you provide only in the circumstances described below:
- In response to formal requests (e.g., subpoena or court order) made in connection with litigation or arbitration proceedings, or as reasonably necessary to (i) cooperate with law enforcement agencies or otherwise comply with local, state or federal law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of The Maltz Jupiter Theatre our users, or others.
- Transfer of ownership of our business or a part of our business. If our business or a part of our business is acquired, sold or transferred to another business, customer information may be a part of that acquisition, sale or transfer.
Ticket Purchasing Policies:
Events are removed from the website at one hour prior to the event. Please call the box office for day of performance tickets. Tickets purchased two weeks or more in advance will be mailed to the mailing address you select unless you specify us to hold them in our box office. Tickets purchased within ten days of the performance date will be held at the "Will Call" window of our box office. All ticket sales are final. There are no refunds or cancellations. Exchanges can only be made for the same production. There will be a $5 fee for ticket exchanges. Student tickets CANNOT be purchased online. You MUST call the box office for student reservations. Wheelchair and handicapped seating is available. Please let us know your needs by calling the Box Office at 561-575-2223 ext 0. All performances, artists and dates are subject to change.
How do I correct or change Account or Contact Information that I have given to The Maltz Jupiter Theatre?